Refund policy

Return and Refund Policy for Sandesh Wala

At Sandesh Wala, we take great pride in offering high-quality personalised products. Due to the customised nature of our offerings, we regret to inform you that we do not accept returns or provide refunds for any purchases made through our store.

Digital Download Invites

For digital download invites, no modifications can be made once the sample file has been proofread and approved by you. We kindly request you to thoroughly review the sample file before providing your final approval.

Printed Materials

For printed materials, changes cannot be accommodated once the order has been processed for printing. Please note that the processing timeline is capped at 6 hours from the time of order placement. We encourage you to carefully review all details before this timeframe.

Customer Satisfaction

While we are unable to accept returns or offer refunds, our team is committed to ensuring your satisfaction. If you have any grievances, concerns, or issues regarding your order, please reach out to us. We will do our best to resolve your concerns promptly.

Contact Us

For any queries or issues, feel free to contact us at contact@sandeshwala.shop. Our team is here to assist you.

Thank you for shopping with Sandesh Wala. We appreciate your understanding and support!