Terms of service

Terms of Service for Sandesh Wala

Welcome to Sandesh Wala. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to these Terms. If you do not agree, please refrain from using our services.

1. Eligibility

  • You must be at least 18 years of age to use our services.
  • By using our website, you represent and warrant that you have the right, authority, and capacity to enter into this agreement and to abide by all of the Terms.

2. Use of Services

  • Sandesh Wala provides personalized digital and physical invitation solutions.

  • Users are responsible for ensuring the accuracy of the information provided for personalization.

  • Any unauthorized use, duplication, or resale of our services is prohibited.

3. Payment and Pricing

  • All prices are listed in Indian Rupees (INR) and are subject to change without prior notice.

  • Payments must be made in full before orders are processed.

  • We do not provide refunds due to the personalized nature of our products.

4. Delivery

  • Digital Products: Delivered instantly via email upon confirmation.

  • Physical Products: Shipped within 3-4 business days and delivered within 5-7 business days, depending on the location.

5. User Responsibilities

  • Users must provide accurate and complete details for their orders.

  • It is the user’s responsibility to review proofs carefully before final approval.

6. Intellectual Property Rights

  • All content and designs provided by Sandesh Wala are protected under applicable intellectual property laws.

  • Users may not reproduce, modify, distribute, or display our content without prior written consent.

7. Limitation of Liability

  • Sandesh Wala shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services.

  • While we strive to ensure accurate and timely delivery, delays caused by third-party courier services are beyond our control.

8. Privacy Policy

  • Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you consent to our data practices as outlined in our Privacy Policy.

9. Termination

  • We reserve the right to terminate or suspend your access to our services for any violation of these Terms or unlawful behavior.

10. Governing Law and Dispute Resolution

  • These Terms are governed by the laws of India. Any disputes shall be resolved through arbitration in Bangalore, as per the Arbitration and Conciliation Act, 1996.

11. Modifications to Terms

  • Sandesh Wala reserves the right to update or change these Terms at any time. Changes will be effective immediately upon posting on our website.

12. Contact Information

If you have any questions, concerns, or feedback regarding these Terms or our services, please contact us:

Thank you for choosing Sandesh Wala. We appreciate your trust and look forward to serving you!